Privacy policy

Last Updated: May 25, 2026 


At Mayra London, accessible from https://www.mayralondon.com/, the privacy and security of our visitors are paramount. This Privacy Policy details the types of personal data we collect, how it is handled, and the strict security measures we employ to protect your 
information in accordance with the UK Data Protection Act 2018 and the UK GDPR. 


If you have questions regarding this policy or your data rights, please contact our compliance team at support@mayralondon.com.

1. Information We Collect

We collect personal data that you voluntarily provide when placing an order, creating an account, or interacting with our customer support. This information includes:

  • Identity & Contact Information: Full name, email address, phone number, shipping 
    address, and billing address.
  • Transaction Details: Data regarding the specific apparel, accessories, or products 
    purchased from our store.
  • Payment Processing Security: To guarantee maximum security, all transactions are processed through secure, encrypted third-party payment gateways (such as Shopify Payments, Stripe, Apple Pay, or PayPal). Mayra London never views, accesses, or stores your raw credit card numbers or payment details on our servers.

2. How We Use Your Information 

  • We use your information strictly to provide a transparent and seamless e-commerce experience, specifically to:
  • Process, fulfill, pack, and dispatch your orders.
  • Send automated order confirmations, invoice receipts, and shipment tracking updates.
  • Deliver efficient customer care and resolve support inquiries.
  • Screen transactions for potential risk or fraudulent activity to protect our storefront and customers.

3. Third-Party Data Sharing

We do not sell, lease, or trade your personal data to third parties. Your data is exclusively shared with trusted service providers essential to completing your order fulfillment:

  • Logistics & Delivery: Your name, address, and contact details are securely shared with our courier networks (e.g., Royal Mail, Evri, DPD, DHL) to ensure successful delivery of your parcels.
  • Platform Operations: Our storefront is powered by Shopify, which processes data under strict compliance and data protection guidelines.
  • Legal Obligations: We may disclose your information if required to comply with applicable UK laws or valid governmental requests.

4. Cookies and Web Technologies

Mayra London uses standard cookies to optimize your user experience. These cookies allow our system to remember your preferences, track site performance via analytics, and keep your selected clothing items safely stored in your shopping cart while you browse. You can choose to alter your cookie preferences through your individual web browser settings at any time.

5. Your Data Protection Rights (UK GDPR) 

In alignment with UK data privacy laws, you hold the following rights regarding your personal information:

  • The Right to Access: You may request copies of any personal data we hold about you.
  • The Right to Rectification: You can request that we update or correct inaccurate or  incomplete details.
  • The Right to Erasure: You may request the deletion of your personal data under certain conditions.
  • The Right to Restrict Processing: You can ask us to limit how your data is managed.

6. Verifiable Business Contact Information

  • Trade Name: Mayra London
  • Company Name: Oneshop Limited LTD
  • Company Number: 17141922 
  • Address: 268 Ralph Road, Shirley, West Midlands, B90 3LF, United Kingdom
  • Email: info@mayralondon.com
  • Phone: +441217980172
  • Hours: Monday – Friday: 09:00 – 17:00 (GMT) 
                Saturday & Sunday:  Closed