SHIPPING POLICY

 

Last Updated: May 22, 2026

At Mayra London, we are proud to serve customers across the United Kingdom with reliable  and efficient shipping. Please read below for details regarding how we ship your orders.

1. Shipping Destinations: We currently ship exclusively to addresses within the United Kingdom.

2. Shipping Rates: We offer FREE standard shipping on all orders, with no minimum purchase requirement. 

3. Processing & Delivery Times: Our total delivery time is comprised of two parts:
Processing Time (the time it takes to prepare your order) and Transit Time (the time the carrier takes to deliver it). 

● Processing Time: 1–1 business day (Monday–Friday).
● Transit Time: 6–12 business days (Monday–Friday).
● Total Estimated Delivery Time: 7–13 business days.
● Order Cut-off Time: 6:00 PM (GMT), London.

Please note: Orders placed after 6:00 PM will begin processing the following business day. Delivery times are estimates and may be affected by carrier delays or extreme weather.

4. Shipping Restrictions: We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. 

5. Failed Delivery & Lost Packages: In the event of failed delivery attempts or incorrect address information, orders may be returned to us. If a package is lost or damaged in transit, please contact us immediately at info@mayralondon.com so we can investigate and find a solution for you.

6. Contact Information: If you have any questions about your order, please reach out to our team:

Trade Name: Mayra London
Company Name: Oneshop Limited
Company Number: 17141922
Address: 268 Ralph Road, Shirley, Solihull, B90 3LF, United Kingdom
Email: info@mayralondon.com
Phone: +44 121 798 0172
Hours: Monday – Friday: 09:00 – 17:00 (GMT) 
            Saturday & Sunday: Closed